Personality
Shape your AI's voice, tone, and personality to match your brand across every interaction.
One AI brain. Every channel.
Build your AI agent once, then test it and deploy it across Call, Chat, and Meet for a consistent customer experience.
Personality. Knowledge. Rules.
Build your AI agent with the right personality, knowledge, and controls, then deploy it consistently across every channel.
Knowledge
Give your AI instant access to trusted business knowledge for accurate, context-aware responses.
Rules
Set permissions, define behaviour, and configure human handoffs with complete control.
Build Once, Deploy Everywhere
Create, test, and deploy AI agents with integrated business knowledge across Call, Chat, and Meet.
Version historyTrack every change, compare versions, and restore with confidence.
Live playgroundTest every response before deployment.
Cross-product by designOne agent across Call, Chat, and Meet. Zero duplicate setup.
Build with Confidence, Deploy with Control
Create, validate, version, and deploy AI agents across every channel, with every change tracked and every release reversible.
Define prompts, knowledge, and controls.
Validate responses before publishing.
Track every change automatically.
Go live across Call, Chat, and Meet.
Revert to any previous version instantly.
Answers You Can Trust
Every response is grounded in your business knowledge, guided by your rules, and handed to a human when needed.
Every answer is based on trusted business knowledge.
AI asks, clarifies, or hands off when confidence is low.
Keep every response aligned with your business policies.
Transfer conversations seamlessly with full context.
Enterprise AI, Your Way
Configure every AI agent with the right model, response style, and controls, while WAC Desk manages the infrastructure.
Model Selection
Choose the right AI model for every use case.
Response Controls
Fine-tune tone, creativity, and response length.
Managed Infrastructure
No APIs, servers, or scaling to manage.
An AI Team, Built for Every Role
Deploy specialised AI agents for every role, all powered by one knowledge base and managed from a single platform.
Purpose-Built Agents
Create specialised AI agents for every team.
Shared Knowledge
One knowledge base keeps every agent accurate.
Centralised Governance
Manage every agent with consistent control.
Flexible Deployment
Assign agents across Call, Chat, and Meet.
Define once. Deploy everywhere.
From one platform, deploy AI across Call, Chat, and Meet with shared knowledge and consistent experiences.