Carrier failover
Calls automatically reroute to backup carriers, ensuring uninterrupted conversations and campaigns.
Every call is answered. Nothing missed.
Your AI voice agent answers, qualifies, and follows up in 90+ languages. WAC Calls automates conversations, recordings, and CRM updates so every call moves business forward.
How Does WAC Call Work?
Whether you're handling support, sales, or service enquiries, WAC Call works as an intelligent AI call center agent, answering customers instantly while knowing exactly when to involve your team.
Live call pipeline
If the primary carrier has trouble, calls reroute automatically to the backup. Every call lands in your CRM, searchable.
CallerPhone networkinbound or campaign dial-out
TelephonyMultiple carriers, auto-failover
Carriers
Auto-failover
Realtime Voice AgentOne real-time voice pipeline90+ languages
Listen
Speak
Knowledge baseGrounded answers from your docs
during & after the call
Your business
Callback bookingRecordingTranscriptAI summaryMood scoreCRM
Natural ConversationsLow-latency voice delivers smooth, natural conversations.
Speaks your customer’s languageSupport customers in 90+ languages, seamlessly switching between them mid-conversation.
Answers you can trustGround every response in your knowledge for accurate, consistent answers.
Every Call Becomes Knowledge.
The moment a conversation ends, WAC Call turns recordings into insights your teams can search, track, and act on automatically.
Sales, support, and operations work from the same call history and insights, without maintaining separate records.
Understand how customers feel with automatic sentiment analysis and mood tracking.
Capture follow-ups, tasks, and next steps automatically, so you never miss anything important.
Keep customer records and CRM fields updated without manual data entry.
System Reliability
MultiCarrier failover, automatic
90+languages, real-time voice
4Steps to launch a campaign
Automate Every AI Outbound Call.
Launch campaigns, automate every AI outbound call, handle callbacks, and track outcomes without spreadsheets or manual follow-ups.
Q2 Renewal Campaign
Live
12Active
248Completed
31Callbacks
Connected
Hot lead
Callback booked
AI · auto
Auto-retry
2 of 3
Positive
Neutral
Negative
Smart retries & callbacksPerfect for sales teams using an AI cold calling bot, missed calls are retried automatically while callback requests are intelligently scheduled.
Live campaign monitoringWhether you're qualifying prospects or using AI for sales calls, every conversation is tracked and measured automatically.
Automatic outcome segmentationContacts are grouped by outcomes and intent, helping teams prioritise follow-ups and next steps.
Everything Your Phone Team Needs.
Numbers & connectivity
Use your existing numbers or let WAC Desk handle provisioning and connectivity for you.
Demo calls
Preview and refine your AI agent with test calls before going live.
Recordings & transcripts
Store every call securely and make conversations instantly searchable from the dashboard.
Contact CRM
Automatically organize contacts and keep lead statuses in sync across your workflows.
Alerts
Receive timely notifications for missed calls, failures, low balances, and campaign milestones.
Put Your AI Phone Agent to Work.
Connect your numbers, ground your AI agent in your knowledge, and let it answer, qualify, and follow up around the clock.